Please read the following carefully to get accurate information on when and how your order will be shipped and an idea of when your order will arrive.
Orders that are received before 12:00 pm Central Standard Time, Monday through Friday, will generally be shipped out the next business day. We make every effort to ship orders received after 12:30 pm PST the next business day. From time to time an item you have selected may be temporarily out of stock. If this is the case The Acupuncture Center will notify you via e-mail or telephone.
If you have just placed an order and would like to make changes, please call us at 1-913-642-7200 (Monday through Friday, 9am-5:30pm Central Standard Time). To speed up your request, please have your customer number available.
Limited Warranty and Limited Liability
Customer agrees to inspect all products and packaging immediately upon receipt. The Acupuncture Center agrees that it will replace all defective products, when the defects are reported within fifteen calendar days of Customer's receipt of the product. The foregoing warranty is in lieu of all other warranties express or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose. The Acupuncture Center's liability under the foregoing warranty shall not exceed the purchase price of the goods, or at the election of The Acupuncture Center, the replacement of the goods, in no event shall The Acupuncture Center be responsible for incidental, consequential or special damages.
Return of Non-Defective Goods
Except for goods returned pursuant to the Limited Warranty of these Terms and Conditions, no returns will be accepted after 30 days of invoice date or without The Acupuncture Center's prior authorization, and such returns are subject to a 20% restocking fee.
No Health or Other Representations
The Acupuncture Center's products are not meant to diagnose, treat, cure or prevent disease. Notwithstanding the fact that The Acupuncture Center may include product cautions and contraindications on this web site, this information is not intended to be complete or comprehensive and it may not cover every health-related matter and every possible health-related issue. The information on this website is not intended to substitute for the advice of a health-care professional. Under no circumstances may a seller of our products represent to the public that The Acupuncture Center's products are meant to diagnose, treat, cure or prevent any disease. You have not relied upon The Acupuncture Center's skill, judgment or representation in selecting or acquiring The Acupuncture Center's products, and you have relied upon your own skill, judgment and expertise.